Gaming should be an enjoyable part of life — not a source of stress. At Civi 3, we believe a happy, healthy player is our greatest asset. That's why responsible gaming is at the heart of our platform.
Your well-being is our priority
Not just promises — proven in practice. Every commitment we make is real.
Set a budget that works for you. Once you hit your limit, the system will stop you automatically.
Decide how long you want to play each day — you'll be logged out automatically when the timer runs out.
A 24-hour break to help you avoid placing large bets immediately after a loss.
All these tools are completely free to use and available at any time
Gaming addiction doesn't happen overnight. It creeps up gradually — often without you even realising it. Keep an eye out for the warning signs below.
If you recognise even one of the signs above, don't wait — reach out to our support team. There's no judgement here, only help.
Read the questions below — check the ones that apply to you
You're currently within safe limits. That said, always stay mindful and set limits before you play.
You're showing quite a few warning signs. Take a break and have a chat with our support team — there's no shame in it, and we're here to help.
Online gaming is growing rapidly in Bangladesh. From cricket betting to lotteries and casinos, millions of people use these platforms daily for entertainment. But like any form of entertainment, gaming can become a problem when it's not kept in check.
Responsible gaming at Civi 3 means enjoying yourself while always putting what truly matters first — family, health, and work. Gaming should be one of life's small pleasures, not the centre of it.
The truth is, Civi 3 wants you to stay with our platform for the long run — but happy and healthy. If a player loses everything to a gaming addiction, that reflects badly on us too. So it's not just profit we think about; your well-being matters to us just as much.
In 2023, Civi 3 voluntarily adopted a Responsible Gaming certification. This means we undergo regular third-party audits to verify that our player protection measures are working as they should. It's not just words on paper — it's being put into practice.
In the Civi 3 app, go to Profile Settings and you'll find the "Responsible Gaming" option. From there, you can:
One important thing to know — lowering your limit takes effect immediately, but raising it only kicks in after 72 hours. This is intentional, so you can't increase your limit on impulse and end up hurting yourself.
Self-exclusion is a feature that lets you voluntarily remove yourself from Civi 3 for a set period of time. During this time, you won't be able to log in, make deposits, or place bets.
Self-exclusion periods: 7 days, 1 month, 3 months, 6 months, 1 year, or permanent. A permanent self-exclusion cannot be reversed. Taking this step is an act of courage — not a sign of weakness.
If you notice a loved one struggling with gaming, talk to them directly and calmly — without anger. Reach out to our support team together; we advise family members too. Remember, addiction is a health issue, not a moral failing.
In accordance with Civi 3's Privacy Policy, your gaming history and support sessions are kept completely confidential. Learn more on the Privacy Policy page available.
Win probabilities are published for every game. No hidden information.
Get your winnings fast — there's no reason to keep you waiting.
When family members are concerned, we provide professional guidance.
Free gaming guide for new players.
Responsible gaming isn't about stepping away from entertainment — it's about enjoying it more wisely. Come to Civi 3 and find genuine fun within the right limits.